Job Description
▶︎ Job Details
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Job Title: Account Manager – Japanese Bilingual
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Client: Japanese IT Company
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Working Location: Plano, Texas
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Working Style: Hybrid
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Employment Type: Full-time
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Salary: 80-100K / per month
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Benefits: Standard company benefits
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Visa Support: Visa sponsorship may be available depending on the candidate's qualifications and experience.
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Working Hours: Standard business hours
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Language: Japanese & English (Business Level)
▶︎ Key Responsibilities
- Develop new business opportunities with Japanese and non-Japanese corporate clients for IT solutions and services.
- Manage and grow long-term relationships with key customer accounts.
- Identify customer requirements and propose appropriate IT solutions and services.
- Prepare proposals, quotations, and project plans aligned with customer needs.
- Manage the complete sales cycle from business development through account management.
- Coordinate meetings and communications with internal teams, customers, and external partners.
- Act as the primary liaison between customers and internal technical teams.
- Resolve customer issues and ensure a high level of customer satisfaction.
- Prepare sales forecasts, account reports, and progress updates for management.
- Manage relationships with vendors and business partners to support joint service delivery.
- Support project coordination and technical resource planning for customer engagements.
- Expand existing customer accounts by identifying additional business opportunities (Account Farming).
▶︎ The Right Candidate Will Possess
- Strong business development and consultative sales skills.
- Excellent relationship-building and customer management abilities.
- Strong communication and stakeholder coordination skills.
- Ability to manage multiple customer accounts and priorities simultaneously.
- Self-motivated with strong ownership and initiative.
- Excellent problem-solving and analytical thinking skills.
- Ability to work effectively in a hybrid and collaborative environment.
- Professional presentation and executive-level communication skills.
▶︎ Required Qualifications & Skills
- Bachelor's degree in Business Administration or a related field.
- Business-level proficiency in both Japanese and English.
- Minimum 3 years of experience in IT Account Management, Business Development, or IT Solution Sales.
- Experience working directly with executive-level customers.
- Strong client-facing communication and negotiation skills.
- Ability to prioritize multiple projects while working independently.
- Experience collaborating with remote teams using collaboration tools such as Microsoft Teams, Zoom, email, and chat applications.
- Strong documentation and reporting skills.
- Experience with vendor or partner management is highly preferred.
- Willingness to travel as needed.
Job Tags
Full time, Remote work, Visa sponsorship